☕ Mission33Coffee, LLC – Return & Refund Policy

At Mission33Coffee.com, we’re committed to delivering fresh, high-quality products that fuel your day and our mission. Since many of our items are made-to-order and fulfilled, we follow a clear return and refund policy based on the below guidelines.

🔄 All Sales Are Final

Due to the custom and on-demand nature of our products, we do not accept returns, exchanges, or offer refunds for buyer’s remorse, incorrect sizing, or incorrect orders placed by the customer.

However, if your item arrives damaged, misprinted, or defective, we’ll make it right. See below.

🚨 Damaged or Defective Items

If your order arrives with a quality issue (such as printing errors, damage, or wrong item shipped), please contact us within 7 days of receiving your item.

📧 Email us at: info@mission33coffee.com
Please include:

  • Your order number

  • A clear photo of the issue

  • A brief description of the problem

Once verified, we’ll offer a replacement at no cost or a refund where appropriate.

📦 Wrong Address Disclaimer

Customers are responsible for providing an accurate shipping address. Orders returned due to an incorrect or incomplete address are not eligible for reshipment or refund unless re shipping costs are covered by the customer.

🕒 Processing & Delivery Times

Please allow 2–7 business days for order processing and printing. Shipping times may vary depending on your location.

💬 Questions?

We’re here to help!
For all support inquiries, reach out to:
📧 info@mission33coffee.com

Thank you for supporting Mission33Coffee, LLC — where your purchase fuels more than just your day. 💛

📜 Terms and Conditions

Effective Date: 7/1/2025
Company Name: Mission33Coffee, LLC
Website: www.mission33coffee.com

Please read these Terms and Conditions (“Terms”) carefully before using our website and services.

By accessing or purchasing from mission33coffee.com, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

1. 📦 Orders & Fulfillment

Mission33Coffee, LLC uses third-party partners to fulfill and ship all orders. Products are made-to-order, which means:

  • Orders are processed within 2–7 business days.

  • Shipping timelines vary based on destination.

  • Orders may arrive in separate shipments depending on fulfillment partners.

We reserve the right to cancel or refuse any order for any reason, including errors in product listings or suspicious activity.

2. 💸 Pricing & Payments

All prices are listed in USD. Mission33Coffee, LLC reserves the right to change product pricing at any time without notice.
We accept secure payments via credit card and other methods listed at checkout. Payment must be received before your order is processed.

3. 🔄 Returns & Refunds

Because many of our products are custom-printed on demand:

  • All sales are final.

  • We do not accept returns or exchanges for buyer’s remorse or sizing errors.

However, we will replace or refund items that arrive damaged, defective, or misprinted.
See our full Return Policy above for more details.

4. 🚚 Shipping

We are not liable for shipping delays or errors caused by:

  • Carrier issues

  • Incorrect or incomplete shipping addresses provided by the customer

  • Natural disasters or other events beyond our control

Customers are responsible for providing accurate shipping details. Additional shipping fees may apply if an order is returned due to incorrect information.

5. 🔐 Privacy Policy

Your privacy is important to us. Any information submitted through our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

6. 📧 Marketing & Communication

By signing up for our email list, you agree to receive occasional marketing messages from Mission33Coffee.com. You can unsubscribe at any time.

7. 📣 Intellectual Property

All content on this website, including but not limited to logos, designs, images, and text, is the property of Mission33Coffee, LLC or its partners and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

8. 📍 Governing Law

These Terms shall be governed and interpreted under the laws of the State of Oklahoma, United States, without regard to conflict of law provisions.

9. 📌 Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date.

10. 🧡 Contact Us

Questions about these Terms?
Reach out to us at:
📧 info@mission33coffee.com

🔒 Privacy Policy

Effective Date: 7/1/2025
Company Name: Mission33Coffee, LLC
Website: www.mission33coffee.com

Mission33Coffee, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand.

By using our site, you agree to the terms of this policy.

📋 1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

  • Name, email address, shipping address, billing address

  • Payment details (processed securely by third-party processors)

  • Any messages or feedback you send to us

b. Information Collected Automatically

  • IP address and browser type

  • Pages visited and time spent on the site

  • Device information (mobile/desktop)

  • Referral URLs

We use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences in your browser settings.

🛒 2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders

  • Provide customer service and support

  • Send order confirmations and updates

  • Share news, promotions, and product updates (if you opt in)

  • Improve our website experience and performance

We will never sell or rent your personal information.

🤝 3. Third-Party Services

We partner with trusted third-party services for payment processing, order fulfillment, analytics, and email marketing.

These services may access your information as necessary to perform their functions but are not permitted to use it for other purposes.

✉️ 4. Email Marketing

If you subscribe to our mailing list, we may send you updates about products, sales, and our mission. You can opt out at any time by clicking “unsubscribe” at the bottom of any email or by contacting us directly.

👶 5. Children’s Privacy

Our website is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children.

🌍 6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to certain data uses

  • Request to export your data

To exercise your rights, contact us at info@mission33coffee.com.

🔐 7. How We Protect Your Information

We use secure encryption, firewalls, and best practices to safeguard your personal data. However, no method of transmission over the internet is 100% secure.

🔄 8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date.

📬 9. Contact Us

Have questions about this Privacy Policy or your data?
We’re here to help.

📧 info@mission33coffee.com